If you’re not satisfied with your The House of Florals piece, we are happy to offer a full refund or exchange within 7 days of your purchase date.

 

Sale and custom items are final sale.

 

I gladly accept returns, exchanges, and cancellations if you:

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• Contact me within 3 days of delivery

• Ship items back within 7 days of delivery

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The following items can't be returned or exchanged.

Unless they arrive damaged or defective, I can't accept returns for:

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• Bouquets

• Custom or commissioned orders

• Items on sale

 

We are not liable for lost returns, under any circumstances.

We recommend using a shipping courier with tracking services to ensure the shipment of your return.