SHIPPING & RETURNS
All orders are expected to ship within 3-5 days from your purchase.
Expect minor shipping delays for custom items.
Standard shipping is First Class USPS.
We offer UPS 3-Day delivery as shipping; please contact us if you would like to upgrade.
Returns & Exchanges
If you’re not satisfied with your The House of Florals piece, we are happy to offer a full refund or exchange within 7 days of your purchase date.
Sale and custom items are final sale.
I gladly accept returns, exchanges, and cancellations if you:
Contact me within 3 days of delivery
Ship items back within 7 days of delivery
The following items can't be returned or exchanged.
Unless they arrive damaged or defective, I can't accept returns for:
Custom or commissioned orders
Items on sale
We are not liable for lost returns, under any circumstances.
We recommend using a shipping courier with tracking services to ensure the shipment of your return.