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All orders are expected to ship within 3-5 days from your purchase.

Expect minor shipping delays for custom items.


Standard shipping is First Class USPS.

We offer UPS 3-Day delivery as shipping; please contact us if you would like to upgrade.

Returns & Exchanges

If you’re not satisfied with your The House of Florals piece, we are happy to offer a full refund or exchange within 7 days of your purchase date.


Sale and custom items are final sale.


I gladly accept returns, exchanges, and cancellations if you:

  • Contact me within 3 days of delivery

  • Ship items back within 7 days of delivery

The following items can't be returned or exchanged.

Unless they arrive damaged or defective, I can't accept returns for:

  • Bouquets

  • Custom or commissioned orders

  • Items on sale


We are not liable for lost returns, under any circumstances.

We recommend using a shipping courier with tracking services to ensure the shipment of your return.

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